Legal

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and Rental Bots, Inc., a Delaware corporation operating from St. Louis, Missouri ("Rental Bots," "we," "us," "our").

By creating an account, accessing, or using the Rental Bots website, applications, or services (collectively, the "Platform"), you agree to these Terms, our Privacy Policy, and the Equipment Rental Agreement (the "Rental Agreement"), which governs every rental arranged through the Platform. If you do not agree, do not use the Platform.

You must affirmatively accept these Terms, the Privacy Policy and the Rental Agreement at account creation, and you re-accept the Rental Agreement at each booking (Renters) and at each listing and booking approval (Hosts). We record the version, date, and time of each acceptance.

2. Eligibility

You must be at least 18 years old and legally able to form a binding contract. By using the Platform you represent that you meet these requirements, that you are not barred from using the Platform under any applicable law, and that you are not on any government restricted-party list.

Identity verification through our verification provider is required before you book an Item as a Renter and before you receive a payout as a Host. Verification is described in the Privacy Policy, Section 2.1.

3. What Rental Bots is — and is not

Rental Bots is a marketplace platform. We connect people who wish to rent out equipment ("Hosts") with people who wish to rent it ("Renters").

We are not a party to any rental. Every rental is a contract between the Host and the Renter under the Rental Agreement. We do not own, manufacture, inspect, maintain, deliver, operate, or control any item listed on the Platform. We are not a rental company, a broker, an insurer, a common carrier, or an agent of any user.

We do perform the functions the Rental Agreement assigns to us, and only those: we review and approve or refuse every listing before it is published; we process payments through our payment processor; we place and release the Renter's $100 deposit hold; we decide disputed damage claims between a Host and a Renter under Section 8 of the Rental Agreement, on a written standard, within three business days; and we may charge a Renter's card on file where the Rental Agreement allows. Performing those functions does not make us the owner, insurer, guarantor, or agent of either party, and does not make us a party to the rental.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@rentalbots.co of any unauthorized use.

You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate accounts that contain false information or that violate these Terms.

One person may act as both a Host and a Renter under a single account. A user may not book their own listing.

5. Host Terms

If you list an item, you represent and warrant that:

• a. You own the item outright, or have the documented legal right and authority to rent it out;
• b. The item is safe, functional, and free of known defects, and has been maintained in accordance with the manufacturer's instructions;
• c. Your listing is accurate and not misleading, including condition, capabilities, limitations, and price;
• d. Renting the item does not violate any law, regulation, license, lease, HOA rule, warranty, or third-party agreement;
• e. You hold any license, permit, certification, or registration required to own or rent the item (including, where applicable, FAA registration and Part 107 requirements for unmanned aircraft);
• f. You will disclose all known risks and provide operating instructions and any required safety equipment;
• g. You will not list prohibited items (see Section 8);
• h. You maintain insurance appropriate to the item and to renting it out, in amounts adequate to cover foreseeable injury and property damage, and you understand that Rental Bots does not insure you or your item (see Section 12 and Rental Agreement Sections 8.7 and 10);
• i. You will inspect and service the item between rentals and will not re-list an item you know or suspect to be damaged, defective, or unsafe until it has been repaired;
• j. You will retain records of maintenance, inspections, and any incident involving the item for at least three (3) years, and will provide them to us on reasonable request.

Every listing is reviewed by Rental Bots before it is published. We may refuse or remove a listing at our discretion.

You are solely responsible for your item, your listing, your interactions with Renters, and your compliance with all applicable law, including tax obligations on your rental income.

You are acting as an independent business. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship between you and Rental Bots. You set your own prices and availability and control your own item.

6. Renter Terms

If you book an item, you represent, warrant, and agree that:

• a. You will inspect the item before use and will not use it if it appears damaged or unsafe;
• b. You are qualified, trained, licensed, and physically able to operate the item safely;
• c. You will use the item only for its intended purpose, in accordance with all instructions, manuals, and applicable law;
• d. You will not permit any unauthorized person to operate the item;
• e. You will return the item on time and in the same condition as received, ordinary wear excepted;
• f. You are financially responsible for loss, theft, or damage occurring during your rental period, up to the cap in Section 8.5 of the Rental Agreement;
• g. You will not use the item while impaired by alcohol, drugs, or medication;
• h. You will immediately report any accident, injury, damage, theft, or malfunction to the Host and to Rental Bots.

7. ASSUMPTION OF RISK, RELEASE, AND WAIVER

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

You understand and acknowledge that renting, operating, transporting, and being near robots, drones, cameras, industrial equipment, and other machinery involves inherent and significant risks, including risk of serious bodily injury, permanent disability, death, and property damage. These risks may result from the condition of the item, the conduct of yourself or others, mechanical failure, environmental conditions, or causes that cannot be anticipated.

You knowingly and voluntarily assume all such risks, whether known or unknown.

To the fullest extent permitted by law, you release, waive, and discharge Rental Bots, Inc., its officers, directors, employees, agents, and affiliates from any and all claims, demands, damages, losses, liabilities, costs, and expenses of any kind arising out of or related to: (i) any item listed, rented, or used through the Platform; (ii) the acts or omissions of any Host, Renter, or other user; (iii) your use of the Platform.

This release expressly includes claims arising from the NEGLIGENCE of Rental Bots, Inc. You are giving up the right to bring a claim against Rental Bots for its own negligence, including any claim that we were negligent in operating the Platform, in screening or verifying users or items, in the information we displayed, in deciding a damage claim, or in responding to a report or complaint. This is a release of negligence claims. You are advised to read it carefully before accepting these Terms.

This release does not apply to liability that cannot be waived under applicable law, including gross negligence, recklessness, intentional or willful misconduct, or fraud. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

8. Prohibited Uses

You may not list, rent, or use any item on the Platform:

• As, or as part of, a weapon, or to cause physical harm, harassment, intimidation, or property damage;
• For unlawful surveillance, stalking, or recording of individuals without required consent;
• To commit or facilitate any crime, fraud, or illegal activity;
• In violation of FAA regulations (for unmanned aircraft) or any other aviation, transportation, health, or safety rule;
• To transport or handle hazardous, explosive, radioactive, or biological materials;
• In any manner that violates a third party's privacy, publicity, or intellectual property rights;
• Where the item, or its use, is prohibited by applicable law.

You also may not: circumvent the Platform to avoid fees, scrape or reverse engineer the Platform, interfere with its security, impersonate others, create multiple accounts to evade enforcement, or post false, defamatory, or infringing content.

We may remove listings, suspend accounts, and report unlawful conduct to law enforcement, at our sole discretion and without notice.

9. Bookings, Payments, Fees, and Deposits

Every booking request is subject to the Host's approval.

Before you confirm a booking, you are shown the Rental Total, any Rental Bots service fee you will pay, and the $100 deposit hold. Before you publish a listing and before you accept each booking, Hosts are shown the amount they will receive.

Money moves as the Rental Agreement describes: when a Renter requests a booking, the Renter's card is authorized for the amount due and the $100 deposit hold is placed; when the Host approves, the rental payment is captured; if the Host declines or does not respond, the authorization is released and nothing is captured.

Payments are processed by our third-party payment processor, Stripe. Card details are entered directly with Stripe and we do not store full payment card numbers. Hosts receive payouts through their own connected Stripe account; Stripe collects the banking and tax information it requires directly from the Host.

Rental Bots' service fee, if any, and who pays it, are stated in Section 3 of the Rental Agreement in force for the booking. Rental Bots' service fee and Stripe's processing cost are never deducted from a Host's earnings except as that Section states.

The $100 deposit hold is an authorization, not a charge. It may be captured, in whole or in part, and the card on file may be charged, only for damage, loss, late return, or cancellation amounts owed under the Rental Agreement, and only in the manner Section 8 of that Agreement requires.

Hosts are responsible for their own taxes; we may issue tax forms (e.g., Form 1099-K) where required. All amounts are in U.S. dollars.

9A. Host Subscription (applies only if the Rental Agreement in force is Model C)

If the Rental Agreement in force provides that Hosts pay a flat monthly subscription instead of a per-rental fee, the following applies. The subscription fee, billing date and any free period are shown before you subscribe and in your account settings. The subscription renews monthly until you cancel; you may cancel at any time in your account settings, and cancellation takes effect at the end of the paid month. If a payment fails, we will notify you and retry; if the subscription lapses, your listings are suspended until it is restored, and bookings you accepted before the lapse are honored and paid out under the Rental Agreement. We may change the subscription fee on at least thirty (30) days' notice; a change applies from your next renewal after the notice period.

10. Cancellations and Refunds

Cancellation windows, fees, and refunds are set by Section 6 of the Rental Agreement and are shown to you before you confirm a booking. The terms shown to you at that time govern that booking. Rental Bots may also issue refunds or withhold payouts where we determine, in our reasonable discretion, that a party has violated these Terms or the Rental Agreement.

11. Damage, Disputes, and Claims

Hosts and Renters must first attempt to resolve damage or condition disputes directly and in good faith through the Platform's messaging. A Host claiming damage must report it through the Platform within the window in Section 8.1 of the Rental Agreement. If the Renter disputes the claim, Rental Bots decides it as Section 8 of the Rental Agreement provides: against a written standard applied consistently to every claim, using the condition photographs and platform messages as the record, with a written decision within three business days.

Any determination we make regarding deposits, charges, or payouts is a contractual matter under these Terms and the Rental Agreement. It is not a legal judgment, an insurance adjudication, or a waiver of either party's rights. Amounts collected on an upheld claim are paid to the Host in full.

12. Insurance

As of the "Last updated" date above, no Rental Bots insurance or protection program is in force, and no rental booked through the Platform is covered by any Rental Bots policy. Coverage previously held by our predecessor entity did not carry over when the business was reorganized as a Delaware corporation. Until we publish separate written terms for a protection program, assume there is no coverage of any kind from us.

If and when a protection program takes effect, it will be described on the Platform, governed by its own separate written terms, limits, and exclusions, and will apply only to bookings made after its effective date. Any statement about a planned, pending, or in-progress program is not a commitment of coverage and creates no obligation on our part until those separate terms are published and you accept them.

You are responsible for obtaining and maintaining your own insurance appropriate to your use. Many personal insurance policies exclude commercial or rental activity — verify your coverage before you list or book. Loss that cannot be recovered from a Renter is borne by the Host (Rental Agreement, Section 8.7).

13. Content and License

You retain ownership of the content you post (listing text, photos, reviews, messages). You grant Rental Bots a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, display, reproduce, and distribute that content for the purpose of operating, promoting, and improving the Platform, including using condition photographs and messages to decide claims under the Rental Agreement.

You represent that you own or have the rights to the content you post, and that it does not infringe any third-party right.

14. Intellectual Property

The Platform, including its software, design, text, graphics, and the "Rental Bots" name and logos, is owned by Rental Bots, Inc. and protected by intellectual property law. No rights are granted to you except as expressly stated in these Terms.

14A. Copyright Complaints (DMCA)

If you believe content on the Platform infringes your copyright, send a notice to support@rentalbots.co with the subject line "DMCA Notice" containing: (i) your physical or electronic signature; (ii) identification of the copyrighted work; (iii) identification of the material claimed to be infringing and where it is located on the Platform; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf.

We will remove or disable access to material that is the subject of a valid notice, and we will terminate the accounts of repeat infringers in appropriate circumstances. If you believe your content was removed in error, you may submit a counter-notice to the same address.

15. Reviews

Reviews must be based on genuine, firsthand experience. We may remove reviews that are fraudulent, retaliatory, discriminatory, or that violate these Terms. We do not guarantee the accuracy of user reviews.

16. Third-Party Services

The Platform integrates third-party services for payment processing and payouts, identity verification, email delivery, hosting, and error monitoring; they are named in Section 4 of the Privacy Policy. Your use of those services may be subject to their own terms. We are not responsible for third-party services.

17. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that: the Platform will be uninterrupted, secure, or error-free; any item is safe, legal, functional, or as described; any user is who they claim to be; or that any verification, screening, listing review, or claim decision we perform will identify all risks. Any verification we conduct is limited and is not a guarantee or endorsement.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW: Rental Bots, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, personal injury, or property damage, arising out of or relating to these Terms, the Rental Agreement, or the Platform, even if advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to these Terms, the Rental Agreement, or the Platform shall not exceed the greater of (a) the total service or subscription fees you paid to Rental Bots in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limitations apply regardless of the legal theory and survive termination. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold harmless Rental Bots, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) any item you list, rent, operate, or transport; (c) your breach of these Terms, the Rental Agreement, or any law; (d) your content; or (e) any dispute between you and another user.

20. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ CAREFULLY. THIS AFFECTS HOW DISPUTES ARE RESOLVED.

Scope. This Section governs every dispute between you and Rental Bots, including any claim about a listing decision, a payment, a deposit, or a damage decision under the Rental Agreement. Disputes between a Host and a Renter about a rental are governed by Section 14 of the Rental Agreement, not by this Section.

Informal resolution first. Before filing a claim, you agree to send a written notice of dispute to support@rentalbots.co describing the claim and the relief sought, and to attempt to resolve the dispute informally for at least sixty (60) days. This period tolls any applicable statute of limitations.

Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Platform shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by these Terms. The rules are available at www.adr.org. If the AAA is unavailable or declines to administer the arbitration, the parties will agree on a substitute administrator, or a court may appoint one under Section 5 of the Federal Arbitration Act.

Where arbitration takes place. Arbitration will be conducted by videoconference or by written submission wherever the AAA rules permit. If an in-person hearing is required, it will take place in the federal judicial district where you reside, or another location we mutually agree on. You will never be required to travel to Delaware to arbitrate.

Fees. We will pay all AAA filing, administration, and arbitrator fees that exceed what you would have paid to file the same claim in court, except where the arbitrator determines your claim was frivolous.

Class action waiver. You and Rental Bots agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims except as provided under "Coordinated filings" below.

Coordinated filings. If twenty-five (25) or more demands for arbitration raising substantially similar claims are filed against us by or with the assistance of the same counsel or coordinated group, the parties agree the demands will be administered in sequential batches of no more than fifty (50), with a single arbitrator per batch, and that the resulting awards will inform good-faith resolution of the remaining demands. Any statute of limitations is tolled for demands awaiting their batch.

Exceptions. Either party may bring claims in small claims court, and either party may seek injunctive relief in court for intellectual property or unauthorized-access claims.

Opt-out. You may opt out of this arbitration agreement by emailing support@rentalbots.co with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms, stating your name and the email address on your account. Opting out affects only arbitration — the rest of these Terms continue to apply, and opting out will not affect your access to the Platform in any way.

Severability of this section. If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court and is severed from arbitration; the remainder of this Section 20 survives. If this Section 20 is found unenforceable in its entirety, Section 21 governs.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to Section 20, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware. The Rental Agreement between a Host and a Renter is governed by Missouri law and heard in Missouri courts, as Section 14 of that Agreement provides.

Nothing in this section deprives you of any protection afforded by mandatory consumer-protection law of your place of residence, including, where applicable, the Missouri Merchandising Practices Act.

Rental Bots, Inc. is incorporated in Delaware and operates from St. Louis, Missouri.

22. Termination

You may close your account at any time. We may suspend or terminate your access at any time, with or without notice, for any violation of these Terms or the Rental Agreement or for conduct we reasonably believe is unlawful or harmful. Bookings already accepted when an account is closed are completed, refunded, or cancelled under the Rental Agreement. Sections that by their nature should survive (including 7, 13, 17, 18, 19, 20, 21) survive termination.

23. Changes to These Terms

We may modify these Terms. If we make material changes, we will provide notice (for example, by email or an in-Platform notice) and update the "Last updated" date. Continued use after changes take effect constitutes acceptance. Where required, we will ask you to re-accept. The Rental Agreement version accepted at a booking governs that booking regardless of later changes (Rental Agreement, Section 15.2).

24. General

Entire agreement. These Terms, the Privacy Policy, the Rental Agreement, and any policies referenced constitute the entire agreement between you and Rental Bots. As between these Terms and the Rental Agreement, the Rental Agreement controls the rental between a Host and a Renter, and these Terms control Rental Bots' rights, obligations and liability.

Severability. If any provision is held unenforceable, the remainder stays in effect.

No waiver. Our failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Notices. We may provide notices to the email on your account.

25. Contact

Rental Bots, Inc. — a Delaware corporation operating from St. Louis, Missouri. Support and legal notices: support@rentalbots.co. We respond to legal notices sent to this address. If you require a physical address for service of process, email us and we will provide our registered agent's address.

1. Introduction

Rental Bots, Inc. ("Rental Bots," "we," "us," "our"), a Delaware corporation operating from St. Louis, Missouri, operates a marketplace connecting people who rent out robots, technology, and equipment ("Hosts") with people who rent them ("Renters").

This Privacy Policy explains what personal information we collect, how we use and share it, and the rights and choices you have. It applies to our website, applications, and services (the "Platform").

By creating an account you affirmatively accept this Privacy Policy. We record the version, date, and time of your acceptance.

2. Information We Collect

In plain terms: we hold your email address, and your Google profile name if you sign in with Google. We hold the listings, bookings, photos and messages you create. When you accept our Terms, this Policy or the Rental Agreement, we record your IP address and browser user-agent along with the acceptance. We do not store payment card numbers, bank account numbers, government-ID images, health information, or the details extracted from your identity document on our systems.

2.1 Information you give us

Account information: name, email address, password (stored hashed — we never see it in plain text), and optionally phone number and profile photo.

Identity verification. Renters must verify their identity before booking, and Hosts before receiving a payout (Terms, Section 2). Verification is performed by Stripe Identity. You submit your government ID and a selfie directly to Stripe; those images never pass through, and are never stored on, our systems. From that process we store only three things: a status (unverified, pending, verified, or failed), a Stripe reference identifier for the verification session, and the date and time that status last changed. We do not store any document image, any ID or document number, your date of birth, or the address or legal name Stripe extracts from your document. If you delete your account, we instruct Stripe to redact the verification session, which destroys the documents it holds.

Listing information (Hosts): item details, photos, description, pricing, availability, and approximate location.

Booking information (Renters): dates, quantities, and rental history.

Communications: messages you exchange with other users through the Platform, and your correspondence with our support team. Messages between a Host and a Renter are part of the record used to decide a damage claim (Rental Agreement, Section 7).

Condition photographs: the photographs both parties take through the Platform at handoff and at return. They are the record of the item's condition under Section 7 of the Rental Agreement.

Reviews and content you post.

Payment information (Renters). Card payments are processed by Stripe. You enter your card details directly with Stripe; they never pass through, and are never stored on, our systems. We store a Stripe reference for your saved card, the card brand and last four digits, the amounts authorized, held, captured, refunded or charged for each booking, and the status and timestamps of each of those events. Under the Rental Agreement your card stays on file so that amounts owed after a rental can be charged to it; we hold only the reference, never the number.

Payout information (Hosts). Payouts are made through a Stripe connected account. Stripe collects your bank account details and the tax information it requires directly from you; we do not receive or store them. We store a Stripe reference for your connected account, its status, and the amounts paid out or reversed for each booking.

2.2 Information collected automatically

Usage data: pages viewed, features used, actions taken, timestamps.

Device and connection data: IP address, browser type, operating system, device identifiers.

Cookies and similar technologies: see Section 8.

Approximate location derived from IP address, and precise location only if you grant permission.

Legal acceptance records: the version, date, time, IP address, and browser user-agent associated with each acceptance of the Terms, this Policy, and the Rental Agreement — at account creation and, for the Rental Agreement, at each booking (Renters) and each listing and booking approval (Hosts).

2.3 Information from third parties

Authentication providers — if you sign in with a third-party account (for example, Google), we receive your name, email address, and profile photo from that provider.

Stripe — when you complete identity verification, Stripe sends us the result. That notification includes the details Stripe extracted from your document (legal name, address, document number, date of birth). We do not read or retain any of it; our systems record only the verification status, the Stripe session reference, and the time it changed. For payments and payouts, Stripe sends us the event notifications described in Section 2.1 and nothing else.

We do not receive data from fraud-prevention or advertising providers. We do not knowingly collect information from anyone under 18. See Section 10.

3. How We Use Information

We use personal information to:

• Create and manage your account and authenticate you;
• Operate the marketplace — review and publish listings, process booking requests, enable approvals, and facilitate rentals;
• Process payments, deposit holds, charges to a card on file, payouts, refunds, and fees, as the Rental Agreement provides;
• Verify identity and prevent fraud, abuse, and unlawful use of the Platform;
• Decide damage claims under Section 8 of the Rental Agreement, using condition photographs and messages as the record;
• Communicate with you about bookings, account activity, security, and support;
• Send marketing communications where permitted (you may opt out at any time);
• Enforce our Terms and the Rental Agreement, investigate disputes, and protect the safety of users and the public;
• Analyze and improve the Platform;
• Comply with legal obligations, including tax reporting.

Legal bases (where applicable): performance of a contract, our legitimate interests in operating and securing the Platform, compliance with legal obligations, and your consent where required.

4. How We Share Information

We do not sell your personal information. We share it only as described here.

With the other party to a rental, in limited form. When a booking is requested or confirmed, the Host and Renter see the information necessary to complete the rental (for example, first name, profile photo, booking dates, quantity, and — once confirmed — contact or pickup details). Condition photographs and messages are visible to both parties. We do not display your email address, phone number, or precise address publicly; listings show only approximate location until a booking is confirmed. If an item is not returned, we may disclose to the Host the name, email address and phone number on the Renter's account, the booking's pickup and return details, and confirmation that identity verification was completed, under the conditions in Section 5.4 of the Rental Agreement — and we notify the Renter unless the law or law enforcement requires otherwise.

Service providers. We disclose it only to the service providers below, each of which processes it solely to operate Rental Bots on our behalf.

These receive information you give us:

• Supabase — database, authentication, and file storage. Holds your account credentials, profile, listings, bookings, messages, notifications, uploaded and condition photos, and our record of your acceptance of the Terms, this Policy and the Rental Agreement, which includes your IP address.
• Vercel — hosting. All traffic to this site passes through Vercel, including request data and session cookies.
• Resend — transactional email. Receives your email address and booking details in order to send booking notifications.
• Stripe — identity verification, payments, and payouts. Receives your government ID image and selfie directly from your device; your card details directly from your browser; and, for Hosts, your bank and tax details directly from you. We receive back only the statuses, references and amounts described in Section 2.1.
• Google — optional sign-in. If you sign in with Google, we receive your email address and Google profile name.
• Mailchimp (Intuit) — marketing email. Receives your email address if you join the waitlist, and nothing else.
• Sentry — error monitoring, on our servers only. Receives diagnostic data when a request fails. It is configured not to collect personal data (sendDefaultPii is off) and every event is passed through a scrubber before it is sent. No Sentry code runs in your browser.

This receives only technical information when your browser loads part of a page:

• Google Fonts — your IP address and browser information, on the landing page and Host pages, because fonts load from Google's servers.

We do not use analytics, advertising, or tracking services, and no advertising or tracking company receives information from this site. Supabase and Vercel operate on Amazon Web Services, and your information is stored in the United States.

For legal reasons: to comply with law, subpoena, or lawful request; to enforce our Terms or the Rental Agreement; to investigate fraud or security issues; or to protect the rights, property, or safety of Rental Bots, our users, or the public.

Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

With your consent, or at your direction.

5. Data Security

We use technical and organizational safeguards to protect your information, including: encryption in transit (HTTPS/TLS); row-level access controls in our database so that a user's records are accessible only to that user and to those with a legitimate need (for example, the counterparty to a confirmed booking); authentication gating — account data is not accessible to unauthenticated visitors; restricted internal access on a need-to-know basis; and logging and monitoring.

No system is perfectly secure. We cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and applicable authorities as required by law, including Missouri's data-breach notification statute (Mo. Rev. Stat. § 407.1500), Delaware's (6 Del. C. § 12B-101 et seq.), and the law of any other state that applies to you.

6. Data Retention

We retain personal information for as long as your account is active and thereafter as needed to: complete transactions, resolve disputes, enforce our agreements, comply with legal, tax, and accounting obligations, and maintain security records. Condition photographs and booking messages are kept at least through the damage-claim window and any dispute under Section 8 of the Rental Agreement, and thereafter as needed for the purposes above. Retention periods vary by data type. When no longer needed, we delete or de-identify it.

7. Your Rights and Choices

7.1 All users

Access and update your account information at any time in your account settings.

Download your data — your account settings include a self-serve export of your profile, listings, bookings and messages. No request or waiting period is required.

Delete your account — your account settings include self-serve deletion. Some information may be retained as described in Section 6, including your record of accepting these documents, which we keep as proof of consent and to comply with our legal obligations, and payment records we are required to keep.

Opt out of marketing via the unsubscribe link or account settings. We will still send transactional messages (booking and security notices).

Cookie choices — see Section 8.

7.2 California residents (CCPA/CPRA)

If you are a California resident, you have the right to: know what personal information we collect, use, disclose, and the categories of sources and recipients; access a copy of your personal information (portability); delete your personal information, subject to exceptions; correct inaccurate personal information; limit use of sensitive personal information; opt out of "sale" or "sharing" — we do not sell or share personal information as those terms are defined under the CCPA/CPRA; and non-discrimination for exercising your rights.

To exercise these rights, contact support@rentalbots.co. We will verify your request and respond within the timeframes required by law. You may use an authorized agent.

7.3 Other U.S. state privacy laws

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others as they take effect) may have similar rights to access, correct, delete, and appeal. Contact support@rentalbots.co.

7.4 Users outside the United States

The Platform is operated in the United States. If you access it from elsewhere, your information will be transferred to and processed in the U.S., where privacy laws may differ. Where GDPR or similar law applies, you may have additional rights, including objection, restriction, and lodging a complaint with a supervisory authority.

8. Cookies and Tracking

We use cookies and similar technologies strictly to operate the Platform — to keep you signed in, remember your preferences, and secure your session. We do not currently use advertising cookies or third-party tracking cookies.

You can control cookies through your browser settings; disabling some cookies may break functionality (for example, staying logged in).

We do not sell or share your personal information for cross-context behavioral advertising, so there is nothing for an opt-out preference signal such as Global Privacy Control to opt you out of. If we ever introduce advertising or analytics cookies, we will update this Policy, provide a cookie-preference control, and honor GPC signals as required by law.

9. Automated Decisions

We do not currently use automated decision-making, profiling, or risk scoring. Damage claims under the Rental Agreement are decided by a person at Rental Bots against a written standard. If we introduce automated fraud detection, we will update this Policy, and such tools will not produce legal or similarly significant effects about you without human review where such review is required by law.

10. Children's Privacy

The Platform is not intended for anyone under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a person under 18, we will delete it. Contact support@rentalbots.co if you believe a minor has provided us information.

11. Third-Party Links

The Platform may link to third-party sites and services. We are not responsible for their privacy practices. Review their policies separately.

12. Changes to This Policy

We may update this Policy. If changes are material, we will notify you (for example, by email or an in-Platform notice), update the "Last updated" date, and, where required, ask you to re-accept. Continued use after the effective date constitutes acceptance.

13. Contact Us

Rental Bots, Inc. — a Delaware corporation operating from St. Louis, Missouri. Attn: Privacy. support@rentalbots.co.

To exercise privacy rights, email support@rentalbots.co with the subject line "Privacy Request." Most access and deletion requests can be completed instantly and without contacting us from your account settings (see Section 7.1). If you require a physical address for formal correspondence, email us and we will provide our registered agent's address.

1. What this is, and who is bound by it

This Agreement governs the rental of a physical item ("the Item") by the person who owns and lists it ("the Host") to the person who books it ("the Renter").

The parties to this Agreement are the Host and the Renter. Rental Bots, Inc. ("Rental Bots", "we", "us") is not a party to the rental. Rental Bots operates the platform on which the rental is arranged and performs only the functions this Agreement assigns to it: approving listings, processing payment through its payment processor, placing and releasing the deposit hold, charging the card on file where this Agreement allows, and deciding disputed damage claims under Section 8. Rental Bots does not own, inspect, store, deliver, repair, or insure any Item.

Rental Bots' rights and obligations toward the Host and the Renter, and the limits on its liability, are set by the Rental Bots Terms of Service ("the Terms"). Nothing in this Agreement expands them.

2. Who may rent

To book an Item, the Renter must:

• be at least 18 years of age;
• have completed identity verification through Rental Bots' verification provider;
• provide a valid payment card in their own name; and
• accept this Agreement as described in Section 13.

The Host approves or declines every booking request and may decline any request for any lawful reason. A user may not book their own listing.

3. The booking, the price, and who pays what

3.1 Rental Total. The Rental Total is the Host's listed daily rate, multiplied by the number of rental days, multiplied by the quantity booked.

3.2 Service fee. Rental Bots charges the Renter a service fee of two and nine-tenths percent (2.9%) of the Rental Total plus thirty cents ($0.30). This is a Rental Bots service fee, not a card surcharge; it is the same whichever card the Renter uses. The fee is shown as its own line before the Renter confirms the booking and is included in the amount authorized under Section 3.3. Rental Bots charges the Host no fee of any kind.

3.3 When money moves.

• At request. When the Renter submits a booking request, the Renter's card is authorized for the amount due under Sections 3.1 and 3.2, and the $100 deposit hold is placed. No money is captured at this point.
• At Host approval. When the Host approves, the rental payment is captured. The deposit hold remains in place for the rental period.
• If the Host declines or does not respond, the authorization is released in full and nothing is captured.

Nothing is charged, and no card is presented, at handoff.

3.4 Payout to the Host. When the rental payment is captured, Rental Bots routes the Host's share — the Rental Total in full, less any amount owed by the Host under Section 6.2 — to the Host's connected payout account with the payment processor, which releases it to the Host's bank on the processor's payout schedule. Where a refund later becomes due to the Renter under Section 6 or 7.4, the Host authorizes Rental Bots to reverse the corresponding amount from that account or deduct it from the Host's next payout. The Host is shown the amount they will receive before publishing a listing and again before accepting each booking.

3.5 Payment processing. Card payments are processed by Stripe, which charges a fee on each transaction. That cost is borne by Rental Bots out of the Renter service fee. It is not deducted from the Host's earnings and is not charged to the Renter separately. The processing rate is set by Stripe and may change; a change does not change what the Host receives or what the Renter pays.

4. The deposit hold and the card on file

4.1 The hold is not a charge. Rental Bots places a refundable authorization hold of $100 on the Renter's card. This is not a payment. Funds are not transferred; the Renter's card issuer marks that amount temporarily unavailable.

4.2 Release. The hold is released when the rental is completed and no damage claim is made within the Section 8.1 window, or when any such claim is resolved. Release is immediate on Rental Bots' side. The Renter's bank may take one to five business days to make the funds available again, and that timing is controlled by the bank.

4.3 Card on file. The Renter authorizes Rental Bots to retain the Renter's payment card and, subject to Section 8, to charge it for damage, late-return, or cancellation amounts owed under this Agreement. This authorization continues after the rental has ended and after the deposit hold has expired or been released, until every amount owed under this Agreement has been resolved.

4.4 What the hold is for. The $100 hold is a verification measure and a partial security deposit. It is not a limit on the Renter's liability, and it is not insurance. Total liability is set by Section 8.5.

5. The rental period

5.1 Duration. The rental begins and ends at the times shown in the booking confirmation. No rental may exceed ten (10) days.

5.2 On-time return is a material term. The Renter must return the Item to the Host at the agreed time and place, in the condition received, ordinary wear excepted.

5.3 Late return. A late return is a breach of this Agreement, not an extension of the rental. For each day or part-day the Item is late, the Renter owes 150% of the daily rate, charged to the card on file.

5.4 Non-return. An Item not returned within 72 hours of the agreed return time, with no communication from the Renter, is treated as unreturned. The Renter remains liable up to the Section 8.5 cap, and Rental Bots may suspend the Renter's account.

Where an Item is unreturned, Rental Bots may disclose to the Host the name, email address and phone number on the Renter's account, the pickup and return details of the booking, and confirmation that the Renter completed identity verification — but only where the Host has made a written request through the platform and has filed, or is filing, a police report or a legal claim. Rental Bots does not hold the legal name, address, or document details from the Renter's identity verification (Privacy Policy, Section 2.1) and cannot disclose them; on lawful request it will cooperate with law enforcement. Rental Bots will notify the Renter that a disclosure has been made, unless prohibited by law or requested otherwise by law enforcement.

5.5 Early return. The Renter may return the Item before the scheduled end of the rental. The rental ends when the Item is returned; the deposit hold is released and the Section 8.1 damage-claim window begins from the actual return. No refund is due for unused days. The Host may refund unused days voluntarily through the platform, at the Host's sole discretion.

6. Cancellation

6.1 By the Renter. The Renter may cancel free of charge up to 24 hours before the rental start time. If the Renter books within 24 hours of the start, the Renter may cancel free for one hour after booking, or until the rental starts, whichever is sooner. After the free window closes, the Renter is charged one day's rental rate, which is paid to the Host as compensation for the blocked calendar; the Renter service fee is refunded in full.

6.2 By the Host. A Host who cancels a booking they have already accepted owes a cancellation fee of $50 if the cancellation is within 24 hours of the start time, or $25 if earlier. The fee is deducted from the Host's next payout; no payment card is required from Hosts. The fee is issued to the Renter as a credit toward a future booking on the platform. The cancellation is recorded against the Host's account and may be reflected on the Host's public profile. The Renter also receives a full refund of everything paid, including the Renter service fee. Repeated cancellations may result in removal from the platform.

6.3 By Rental Bots. Rental Bots may cancel a booking if it cannot verify either party's identity, if it suspects fraud, or if either party is in breach of this Agreement or the Terms. The Renter receives a full refund of everything paid, including the Renter service fee.

7. Condition, and the record

7.1 The photographs and the messages are the record. Both parties photograph the Item through the platform at handoff and at return. Those photographs, together with the messages the Host and the Renter exchange through the platform, are the official record of the Item's condition and of what was agreed, and are what Rental Bots relies on in deciding a disputed claim under Section 8.

7.2 Failure to photograph. A party who does not complete the photographs substantially weakens their position in any dispute, and Rental Bots may decide a claim against the party whose record is missing.

7.3 The Host's obligations. The Host warrants that the Item is in good working order, safe for its intended use, accurately described, and owned by the Host or rented with the owner's permission.

7.4 Refusal at handoff. A Renter who finds the Item materially different from the listing, unsafe, or not working may refuse it and report it through the platform before taking possession. A refusal reported before possession is refunded in full, including the Renter service fee.

8. Damage

8.1 Claim window. A Host claiming damage must report it through the platform, with photographs, within 48 hours of the return time. A claim made later is not eligible.

8.2 Who decides. If the Renter disputes the claim, Rental Bots decides it, using the Section 7 record.

8.3 How a decision is made. A disputed claim is reviewed by Rental Bots against a written standard applied consistently to every claim. Rental Bots issues a written decision within 3 business days of the dispute being raised, stating what was claimed, what the record shows, what was decided, and the amount charged.

8.4 How amounts are collected, and who receives them. Where a claim is upheld, Rental Bots may (1) capture some or all of the $100 deposit hold; and (2) after written notice to the Renter stating the amount and the basis for it, charge the card on file for any remaining amount, up to the Section 8.5 cap. Written notice is required before any charge beyond the deposit hold. Every amount collected under this Section is paid to the Host in full; Rental Bots retains none of it.

8.5 Renter's liability cap. The Renter's total liability for damage to or loss of an Item is capped at $2,500 per rental. The cap does not apply to intentional damage, theft, fraud, or use in violation of Section 9.

8.6 What the Renter is not liable for. Ordinary wear from normal use, mechanical failure not caused by misuse, and any defect present at handoff and recorded in the Section 7 record.

8.7 Loss beyond recovery. Where a loss exceeds what can be recovered from the Renter — because it exceeds the cap, because the card cannot be charged, or because a charge is reversed — that loss is borne by the Host. Rental Bots does not insure the Item, does not guarantee the Item, and does not reimburse the Host for uncovered loss. The Host acknowledges this before listing.

9. How the Item may and may not be used

9.1 Permitted. The Renter may use the Item for its intended purpose, in accordance with the manufacturer's instructions. Commercial use is permitted; a Renter may use an Item to perform paid work.

9.2 Prohibited. The Renter may not: sublet, re-rent, lend, sell, or transfer possession of the Item to anyone else; use the Item outside its intended purpose or contrary to the manufacturer's instructions; modify, disassemble, or repair the Item without the Host's written permission; use the Item for any unlawful purpose; or allow anyone who has not accepted this Agreement to operate the Item.

9.3 How far the Item may travel. The Renter may not take the Item more than 150 miles from the pickup location shown in the booking confirmation unless the Host gives written permission through the platform before the Item travels further. The radius is measured from the Host's pickup address.

9.4 Consequences of prohibited use. Prohibited use is a material breach. The Section 8.5 cap does not apply to it, and the Host may demand immediate return.

10. Insurance

10.1 Rental Bots provides none. Rental Bots does not provide, arrange, or procure insurance of any kind for the Host, the Renter, or the Item.

10.2 Renter insurance is recommended, not required. Renters are encouraged to check whether their homeowner's, renter's, or business policy covers damage to borrowed or rented equipment. Rental Bots does not require proof of insurance and does not verify coverage.

10.3 Host insurance. The Host must maintain the insurance the Terms require of Hosts (Terms, Section 5(h)), is responsible for determining whether that coverage responds to an Item rented to another person, and acknowledges that most personal policies do not.

11. What Rental Bots does not do

Rental Bots does not own, inspect, test, maintain, store, deliver, or repair any Item. It does not verify that an Item is safe, functional, legal to operate, or accurately described. It makes no warranty about any Item or either party, beyond confirming that identity verification was completed.

12. Limitation of liability

To the fullest extent permitted by law, Rental Bots is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from a rental arranged through the platform. Rental Bots' total liability to the Host and the Renter together, arising from any single rental, will not exceed the greater of (a) the amount Rental Bots received in connection with that rental and (b) one hundred U.S. dollars ($100). Nothing in this Section limits liability that cannot be limited by law, and nothing in it enlarges the limits in the Terms.

13. How this Agreement is accepted

The Renter accepts this Agreement twice: (1) at account creation, as a condition of using Rental Bots; and (2) at each booking, re-confirming these terms together with the specific Item, the rental dates, the quantity, the Rental Total, the fee stated in Section 3.2, and the $100 deposit hold for that rental. The Host accepts this Agreement when publishing a listing and again when accepting each booking. Each acceptance is recorded with the version, date and time (Privacy Policy, Section 2.2). The per-booking acceptance is the operative record for that rental.

14. Governing law and where disputes are heard

14.1 Governing law. This Agreement is governed by the laws of the State of Missouri, without regard to its conflict-of-law rules.

14.2 Disputes between the Host and the Renter. Any dispute between the Host and the Renter arising from this Agreement will be brought in the state or federal courts located in the State of Missouri, and both consent to that jurisdiction. This Agreement does not require arbitration between the Host and the Renter and does not waive either party's right to bring a class action.

14.3 Claims involving Rental Bots. Any claim by the Host or the Renter against Rental Bots, including a claim about a decision under Section 8, is governed by the Terms, including the arbitration agreement and class-action waiver in Section 20 of the Terms and the governing-law clause in Section 21 of the Terms.

15. General

15.1 Entire agreement; order of precedence. This Agreement, the Terms and the Privacy Policy together are the entire agreement regarding the rental. If this Agreement conflicts with the Terms as to the rental between the Host and the Renter, this Agreement controls; as to Rental Bots' rights, obligations and liability, the Terms control.

15.2 Changes. Rental Bots may amend this Agreement. The version accepted at booking governs that booking.

15.3 Severability. If any provision is unenforceable, the rest remains in force.

15.4 Survival. Sections 4.3, 5.3, 5.4, 8, 9.4, 10, 11, 12, 14 and 15 survive the end of the rental.