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Terms of Service

Version 2.0 · Last updated September 21, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and Rental Bots, Inc., a Delaware corporation operating from St. Louis, Missouri ("Rental Bots," "we," "us," "our").

By creating an account, accessing, or using the Rental Bots website, applications, or services (collectively, the "Platform"), you agree to these Terms, our Privacy Policy, and the Equipment Rental Agreement (the "Rental Agreement"), which governs every rental arranged through the Platform. If you do not agree, do not use the Platform.

You must affirmatively accept these Terms, the Privacy Policy and the Rental Agreement at account creation, and you re-accept the Rental Agreement at each booking (Renters) and at each listing and booking approval (Hosts). We record the version, date, and time of each acceptance.

2. Eligibility

You must be at least 18 years old and legally able to form a binding contract. By using the Platform you represent that you meet these requirements, that you are not barred from using the Platform under any applicable law, and that you are not on any government restricted-party list.

Identity verification through our verification provider is required before you book an Item as a Renter and before you receive a payout as a Host. Verification is described in the Privacy Policy, Section 2.1.

3. What Rental Bots is — and is not

Rental Bots is a marketplace platform. We connect people who wish to rent out equipment ("Hosts") with people who wish to rent it ("Renters").

We are not a party to any rental. Every rental is a contract between the Host and the Renter under the Rental Agreement. We do not own, manufacture, inspect, maintain, deliver, operate, or control any item listed on the Platform. We are not a rental company, a broker, an insurer, a common carrier, or an agent of any user.

We do perform the functions the Rental Agreement assigns to us, and only those: we review and approve or refuse every listing before it is published; we process payments through our payment processor; we place and release the Renter's $100 deposit hold; we decide disputed damage claims between a Host and a Renter under Section 8 of the Rental Agreement, on a written standard, within three business days; and we may charge a Renter's card on file where the Rental Agreement allows. Performing those functions does not make us the owner, insurer, guarantor, or agent of either party, and does not make us a party to the rental.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@rentalbots.co of any unauthorized use.

You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate accounts that contain false information or that violate these Terms.

One person may act as both a Host and a Renter under a single account. A user may not book their own listing.

5. Host Terms

If you list an item, you represent and warrant that:

  • a. You own the item outright, or have the documented legal right and authority to rent it out;
  • b. The item is safe, functional, and free of known defects, and has been maintained in accordance with the manufacturer's instructions;
  • c. Your listing is accurate and not misleading, including condition, capabilities, limitations, and price;
  • d. Renting the item does not violate any law, regulation, license, lease, HOA rule, warranty, or third-party agreement;
  • e. You hold any license, permit, certification, or registration required to own or rent the item (including, where applicable, FAA registration and Part 107 requirements for unmanned aircraft);
  • f. You will disclose all known risks and provide operating instructions and any required safety equipment;
  • g. You will not list prohibited items (see Section 8);
  • h. You maintain insurance appropriate to the item and to renting it out, in amounts adequate to cover foreseeable injury and property damage, and you understand that Rental Bots does not insure you or your item (see Section 12 and Rental Agreement Sections 8.7 and 10);
  • i. You will inspect and service the item between rentals and will not re-list an item you know or suspect to be damaged, defective, or unsafe until it has been repaired;
  • j. You will retain records of maintenance, inspections, and any incident involving the item for at least three (3) years, and will provide them to us on reasonable request.

Every listing is reviewed by Rental Bots before it is published. We may refuse or remove a listing at our discretion.

You are solely responsible for your item, your listing, your interactions with Renters, and your compliance with all applicable law, including tax obligations on your rental income.

You are acting as an independent business. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship between you and Rental Bots. You set your own prices and availability and control your own item.

6. Renter Terms

If you book an item, you represent, warrant, and agree that:

  • a. You will inspect the item before use and will not use it if it appears damaged or unsafe;
  • b. You are qualified, trained, licensed, and physically able to operate the item safely;
  • c. You will use the item only for its intended purpose, in accordance with all instructions, manuals, and applicable law;
  • d. You will not permit any unauthorized person to operate the item;
  • e. You will return the item on time and in the same condition as received, ordinary wear excepted;
  • f. You are financially responsible for loss, theft, or damage occurring during your rental period, up to the cap in Section 8.5 of the Rental Agreement;
  • g. You will not use the item while impaired by alcohol, drugs, or medication;
  • h. You will immediately report any accident, injury, damage, theft, or malfunction to the Host and to Rental Bots.

7. ASSUMPTION OF RISK, RELEASE, AND WAIVER

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

You understand and acknowledge that renting, operating, transporting, and being near robots, drones, cameras, industrial equipment, and other machinery involves inherent and significant risks, including risk of serious bodily injury, permanent disability, death, and property damage. These risks may result from the condition of the item, the conduct of yourself or others, mechanical failure, environmental conditions, or causes that cannot be anticipated.

You knowingly and voluntarily assume all such risks, whether known or unknown.

To the fullest extent permitted by law, you release, waive, and discharge Rental Bots, Inc., its officers, directors, employees, agents, and affiliates from any and all claims, demands, damages, losses, liabilities, costs, and expenses of any kind arising out of or related to: (i) any item listed, rented, or used through the Platform; (ii) the acts or omissions of any Host, Renter, or other user; (iii) your use of the Platform.

This release expressly includes claims arising from the NEGLIGENCE of Rental Bots, Inc. You are giving up the right to bring a claim against Rental Bots for its own negligence, including any claim that we were negligent in operating the Platform, in screening or verifying users or items, in the information we displayed, in deciding a damage claim, or in responding to a report or complaint. This is a release of negligence claims. You are advised to read it carefully before accepting these Terms.

This release does not apply to liability that cannot be waived under applicable law, including gross negligence, recklessness, intentional or willful misconduct, or fraud. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

8. Prohibited Uses

You may not list, rent, or use any item on the Platform:

  • As, or as part of, a weapon, or to cause physical harm, harassment, intimidation, or property damage;
  • For unlawful surveillance, stalking, or recording of individuals without required consent;
  • To commit or facilitate any crime, fraud, or illegal activity;
  • In violation of FAA regulations (for unmanned aircraft) or any other aviation, transportation, health, or safety rule;
  • To transport or handle hazardous, explosive, radioactive, or biological materials;
  • In any manner that violates a third party's privacy, publicity, or intellectual property rights;
  • Where the item, or its use, is prohibited by applicable law.

You also may not: circumvent the Platform to avoid fees, scrape or reverse engineer the Platform, interfere with its security, impersonate others, create multiple accounts to evade enforcement, or post false, defamatory, or infringing content.

We may remove listings, suspend accounts, and report unlawful conduct to law enforcement, at our sole discretion and without notice.

9. Bookings, Payments, Fees, and Deposits

Every booking request is subject to the Host's approval.

Before you confirm a booking, you are shown the Rental Total, any Rental Bots service fee you will pay, and the $100 deposit hold. Before you publish a listing and before you accept each booking, Hosts are shown the amount they will receive.

Money moves as the Rental Agreement describes: when a Renter requests a booking, the Renter's card is authorized for the amount due and the $100 deposit hold is placed; when the Host approves, the rental payment is captured; if the Host declines or does not respond, the authorization is released and nothing is captured.

Payments are processed by our third-party payment processor, Stripe. Card details are entered directly with Stripe and we do not store full payment card numbers. Hosts receive payouts through their own connected Stripe account; Stripe collects the banking and tax information it requires directly from the Host.

Rental Bots' service fee, if any, and who pays it, are stated in Section 3 of the Rental Agreement in force for the booking. Rental Bots' service fee and Stripe's processing cost are never deducted from a Host's earnings except as that Section states.

The $100 deposit hold is an authorization, not a charge. It may be captured, in whole or in part, and the card on file may be charged, only for damage, loss, late return, or cancellation amounts owed under the Rental Agreement, and only in the manner Section 8 of that Agreement requires.

Hosts are responsible for their own taxes; we may issue tax forms (e.g., Form 1099-K) where required. All amounts are in U.S. dollars.

9A. Host Subscription (applies only if the Rental Agreement in force is Model C)

If the Rental Agreement in force provides that Hosts pay a flat monthly subscription instead of a per-rental fee, the following applies. The subscription fee, billing date and any free period are shown before you subscribe and in your account settings. The subscription renews monthly until you cancel; you may cancel at any time in your account settings, and cancellation takes effect at the end of the paid month. If a payment fails, we will notify you and retry; if the subscription lapses, your listings are suspended until it is restored, and bookings you accepted before the lapse are honored and paid out under the Rental Agreement. We may change the subscription fee on at least thirty (30) days' notice; a change applies from your next renewal after the notice period.

10. Cancellations and Refunds

Cancellation windows, fees, and refunds are set by Section 6 of the Rental Agreement and are shown to you before you confirm a booking. The terms shown to you at that time govern that booking. Rental Bots may also issue refunds or withhold payouts where we determine, in our reasonable discretion, that a party has violated these Terms or the Rental Agreement.

11. Damage, Disputes, and Claims

Hosts and Renters must first attempt to resolve damage or condition disputes directly and in good faith through the Platform's messaging. A Host claiming damage must report it through the Platform within the window in Section 8.1 of the Rental Agreement. If the Renter disputes the claim, Rental Bots decides it as Section 8 of the Rental Agreement provides: against a written standard applied consistently to every claim, using the condition photographs and platform messages as the record, with a written decision within three business days.

Any determination we make regarding deposits, charges, or payouts is a contractual matter under these Terms and the Rental Agreement. It is not a legal judgment, an insurance adjudication, or a waiver of either party's rights. Amounts collected on an upheld claim are paid to the Host in full.

12. Insurance

As of the "Last updated" date above, no Rental Bots insurance or protection program is in force, and no rental booked through the Platform is covered by any Rental Bots policy. Coverage previously held by our predecessor entity did not carry over when the business was reorganized as a Delaware corporation. Until we publish separate written terms for a protection program, assume there is no coverage of any kind from us.

If and when a protection program takes effect, it will be described on the Platform, governed by its own separate written terms, limits, and exclusions, and will apply only to bookings made after its effective date. Any statement about a planned, pending, or in-progress program is not a commitment of coverage and creates no obligation on our part until those separate terms are published and you accept them.

You are responsible for obtaining and maintaining your own insurance appropriate to your use. Many personal insurance policies exclude commercial or rental activity — verify your coverage before you list or book. Loss that cannot be recovered from a Renter is borne by the Host (Rental Agreement, Section 8.7).

13. Content and License

You retain ownership of the content you post (listing text, photos, reviews, messages). You grant Rental Bots a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, display, reproduce, and distribute that content for the purpose of operating, promoting, and improving the Platform, including using condition photographs and messages to decide claims under the Rental Agreement.

You represent that you own or have the rights to the content you post, and that it does not infringe any third-party right.

14. Intellectual Property

The Platform, including its software, design, text, graphics, and the "Rental Bots" name and logos, is owned by Rental Bots, Inc. and protected by intellectual property law. No rights are granted to you except as expressly stated in these Terms.

14A. Copyright Complaints (DMCA)

If you believe content on the Platform infringes your copyright, send a notice to support@rentalbots.co with the subject line "DMCA Notice" containing: (i) your physical or electronic signature; (ii) identification of the copyrighted work; (iii) identification of the material claimed to be infringing and where it is located on the Platform; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf.

We will remove or disable access to material that is the subject of a valid notice, and we will terminate the accounts of repeat infringers in appropriate circumstances. If you believe your content was removed in error, you may submit a counter-notice to the same address.

15. Reviews

Reviews must be based on genuine, firsthand experience. We may remove reviews that are fraudulent, retaliatory, discriminatory, or that violate these Terms. We do not guarantee the accuracy of user reviews.

16. Third-Party Services

The Platform integrates third-party services for payment processing and payouts, identity verification, email delivery, hosting, and error monitoring; they are named in Section 4 of the Privacy Policy. Your use of those services may be subject to their own terms. We are not responsible for third-party services.

17. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that: the Platform will be uninterrupted, secure, or error-free; any item is safe, legal, functional, or as described; any user is who they claim to be; or that any verification, screening, listing review, or claim decision we perform will identify all risks. Any verification we conduct is limited and is not a guarantee or endorsement.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW: Rental Bots, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, personal injury, or property damage, arising out of or relating to these Terms, the Rental Agreement, or the Platform, even if advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to these Terms, the Rental Agreement, or the Platform shall not exceed the greater of (a) the total service or subscription fees you paid to Rental Bots in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limitations apply regardless of the legal theory and survive termination. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold harmless Rental Bots, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) any item you list, rent, operate, or transport; (c) your breach of these Terms, the Rental Agreement, or any law; (d) your content; or (e) any dispute between you and another user.

20. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ CAREFULLY. THIS AFFECTS HOW DISPUTES ARE RESOLVED.

Scope. This Section governs every dispute between you and Rental Bots, including any claim about a listing decision, a payment, a deposit, or a damage decision under the Rental Agreement. Disputes between a Host and a Renter about a rental are governed by Section 14 of the Rental Agreement, not by this Section.

Informal resolution first. Before filing a claim, you agree to send a written notice of dispute to support@rentalbots.co describing the claim and the relief sought, and to attempt to resolve the dispute informally for at least sixty (60) days. This period tolls any applicable statute of limitations.

Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Platform shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by these Terms. The rules are available at www.adr.org. If the AAA is unavailable or declines to administer the arbitration, the parties will agree on a substitute administrator, or a court may appoint one under Section 5 of the Federal Arbitration Act.

Where arbitration takes place. Arbitration will be conducted by videoconference or by written submission wherever the AAA rules permit. If an in-person hearing is required, it will take place in the federal judicial district where you reside, or another location we mutually agree on. You will never be required to travel to Delaware to arbitrate.

Fees. We will pay all AAA filing, administration, and arbitrator fees that exceed what you would have paid to file the same claim in court, except where the arbitrator determines your claim was frivolous.

Class action waiver. You and Rental Bots agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims except as provided under "Coordinated filings" below.

Coordinated filings. If twenty-five (25) or more demands for arbitration raising substantially similar claims are filed against us by or with the assistance of the same counsel or coordinated group, the parties agree the demands will be administered in sequential batches of no more than fifty (50), with a single arbitrator per batch, and that the resulting awards will inform good-faith resolution of the remaining demands. Any statute of limitations is tolled for demands awaiting their batch.

Exceptions. Either party may bring claims in small claims court, and either party may seek injunctive relief in court for intellectual property or unauthorized-access claims.

Opt-out. You may opt out of this arbitration agreement by emailing support@rentalbots.co with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms, stating your name and the email address on your account. Opting out affects only arbitration — the rest of these Terms continue to apply, and opting out will not affect your access to the Platform in any way.

Severability of this section. If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court and is severed from arbitration; the remainder of this Section 20 survives. If this Section 20 is found unenforceable in its entirety, Section 21 governs.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to Section 20, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware. The Rental Agreement between a Host and a Renter is governed by Missouri law and heard in Missouri courts, as Section 14 of that Agreement provides.

Nothing in this section deprives you of any protection afforded by mandatory consumer-protection law of your place of residence, including, where applicable, the Missouri Merchandising Practices Act.

Rental Bots, Inc. is incorporated in Delaware and operates from St. Louis, Missouri.

22. Termination

You may close your account at any time. We may suspend or terminate your access at any time, with or without notice, for any violation of these Terms or the Rental Agreement or for conduct we reasonably believe is unlawful or harmful. Bookings already accepted when an account is closed are completed, refunded, or cancelled under the Rental Agreement. Sections that by their nature should survive (including 7, 13, 17, 18, 19, 20, 21) survive termination.

23. Changes to These Terms

We may modify these Terms. If we make material changes, we will provide notice (for example, by email or an in-Platform notice) and update the "Last updated" date. Continued use after changes take effect constitutes acceptance. Where required, we will ask you to re-accept. The Rental Agreement version accepted at a booking governs that booking regardless of later changes (Rental Agreement, Section 15.2).

24. General

Entire agreement. These Terms, the Privacy Policy, the Rental Agreement, and any policies referenced constitute the entire agreement between you and Rental Bots. As between these Terms and the Rental Agreement, the Rental Agreement controls the rental between a Host and a Renter, and these Terms control Rental Bots' rights, obligations and liability.

Severability. If any provision is held unenforceable, the remainder stays in effect.

No waiver. Our failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Notices. We may provide notices to the email on your account.

25. Contact

Rental Bots, Inc. — a Delaware corporation operating from St. Louis, Missouri. Support and legal notices: support@rentalbots.co. We respond to legal notices sent to this address. If you require a physical address for service of process, email us and we will provide our registered agent's address.