Privacy Policy

Version 1.2 · Last updated August 14, 2026

1. Introduction

Rental Bots, Inc. ("Rental Bots," "we," "us," "our"), a Delaware corporation operating from St. Louis, Missouri, operates a marketplace connecting people who rent out robots, technology, and equipment with people who rent them.

This Privacy Policy explains what personal information we collect, how we use and share it, and the rights and choices you have. It applies to our website, applications, and services (the "Platform").

By creating an account you affirmatively accept this Privacy Policy. We record the version, date, and time of your acceptance.

2. Information We Collect

In plain terms:

We hold your email address, and your Google profile name if you sign in with Google.
We hold the listings, bookings, and photos you create.
When you accept our Terms or Privacy Policy, we record your IP address and browser user-agent along with the acceptance.
We do not store payment card data, government-ID images, health information, or financial account information on our systems.

2.1 Information you give us

Account information: name, email address, password (stored hashed — we never see it in plain text), and optionally phone number and profile photo.
Identity verification: we do not currently collect government-ID information. If we introduce identity verification, it will be handled by a third-party verification provider, we will update this Policy before it takes effect, and we will tell you what is collected at the point we ask for it.
Listing information (Hosts): item details, photos, description, pricing, availability, and approximate location.
Booking information (Renters): dates, quantities, and rental history.
Communications: messages you exchange with other users through the Platform, and your correspondence with our support team.
Reviews and content you post.
Payment information: the Platform does not currently process payments. Bookings are requests only, and no card details are collected by us at any point. When we introduce payments, they will be handled by a third-party payment processor, we will not collect or store full payment card numbers, and we will update this Policy before that change takes effect.

2.2 Information collected automatically

Usage data: pages viewed, features used, actions taken, timestamps.
Device and connection data: IP address, browser type, operating system, device identifiers.
Cookies and similar technologies: see Section 8.
Approximate location derived from IP address, and precise location only if you grant permission.
Legal acceptance records: the version, date, time, IP address, and browser user-agent associated with your acceptance of our Terms and this Policy.

2.3 Information from third parties

Authentication providers — if you sign in with a third-party account (for example, Google), we receive your name, email address, and profile photo from that provider.

We do not currently receive data from identity-verification, fraud-prevention, or payment providers, because we do not currently use them.

We do not knowingly collect information from anyone under 18. See Section 10.

3. How We Use Information

We use personal information to:

Create and manage your account and authenticate you;
Operate the marketplace — publish listings, process booking requests, enable approvals, and facilitate rentals;
Process payments, payouts, deposits, refunds, and fees;
Verify identity and prevent fraud, abuse, and unlawful use of the Platform;
Communicate with you about bookings, account activity, security, and support;
Send marketing communications where permitted (you may opt out at any time);
Enforce our Terms, investigate disputes, and protect the safety of users and the public;
Analyze and improve the Platform;
Comply with legal obligations, including tax reporting.

Legal bases (where applicable): performance of a contract, our legitimate interests in operating and securing the Platform, compliance with legal obligations, and your consent where required.

4. How We Share Information

We do not sell your personal information. We share it only as described here:

With other users, in limited form. When a booking is requested or confirmed, the Host and Renter see the information necessary to complete the rental (for example, first name, profile photo, booking dates, and — once confirmed — contact or pickup details). We do not display your email address, phone number, or precise address publicly. Listings show only approximate location until a booking is confirmed.
Service providers. We disclose it only to the service providers below, each of which processes it solely to operate Rental Bots on our behalf.

These receive information you give us:
- Supabase — database, authentication, and file storage. Holds your account credentials, profile, listings, bookings, notifications, uploaded photos, and our record of your agreement to our Terms, which includes your IP address.
- Vercel — hosting. All traffic to this site passes through Vercel, including request data and session cookies.
- Resend — transactional email. Receives your email address and booking details in order to send booking notifications.
- Google — optional sign-in. If you sign in with Google, we receive your email address and Google profile name.
- Mailchimp (Intuit) — marketing email. Receives your email address if you join the waitlist, and nothing else.
These receive only technical information when your browser loads part of a page:
- Google Fonts — your IP address and browser information, on every page, because fonts load from Google's servers.
- Unsplash — your IP address and browser information when a placeholder image loads on a listing with no photo.
- Cloudflare — your IP address and browser information when a chart loads on the host dashboard.
We do not use analytics, advertising, or tracking services, and no advertising or tracking company receives information from this site. Supabase and Vercel operate on Amazon Web Services, and your information is stored in the United States.
For legal reasons: to comply with law, subpoena, or lawful request; to enforce our Terms; to investigate fraud or security issues; or to protect the rights, property, or safety of Rental Bots, our users, or the public.
Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
With your consent, or at your direction.

5. Data Security

We use technical and organizational safeguards to protect your information, including:

Encryption in transit (HTTPS/TLS);
Row-level access controls in our database so that a user's records are accessible only to that user and to those with a legitimate need (for example, the counterparty to a confirmed booking);
Authentication gating — account data is not accessible to unauthenticated visitors;
Restricted internal access on a need-to-know basis;
Secrets management and periodic credential rotation;
Logging and monitoring.

No system is perfectly secure. We cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and applicable authorities as required by law, including Missouri's data-breach notification statute (Mo. Rev. Stat. § 407.1500), Delaware's (6 Del. C. § 12B-101 et seq.), and the law of any other state that applies to you.

6. Data Retention

We retain personal information for as long as your account is active and thereafter as needed to: complete transactions, resolve disputes, enforce our agreements, comply with legal, tax, and accounting obligations, and maintain security records. Retention periods vary by data type. When no longer needed, we delete or de-identify it.

7. Your Rights and Choices

7.1 All users

Access and update your account information at any time in your account settings.
Download your data — your account settings include a self-serve export of your profile, listings, and bookings. No request or waiting period is required.
Delete your account — your account settings include self-serve deletion. Some information may be retained as described in Section 6, including your record of accepting these documents, which we keep as proof of consent and to comply with our legal obligations.
Opt out of marketing via the unsubscribe link or account settings. We will still send transactional messages (booking and security notices).
Cookie choices — see Section 8.

7.2 California residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, and the categories of sources and recipients;
Access a copy of your personal information (portability);
Delete your personal information, subject to exceptions;
Correct inaccurate personal information;
Limit use of sensitive personal information;
Opt out of "sale" or "sharing" — we do not sell or share personal information as those terms are defined under the CCPA/CPRA;
Non-discrimination for exercising your rights.

To exercise these rights, contact support@rentalbots.co. We will verify your request and respond within the timeframes required by law. You may use an authorized agent.

7.3 Other U.S. state privacy laws

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others as they take effect) may have similar rights to access, correct, delete, and appeal. Contact support@rentalbots.co.

7.4 Users outside the United States

The Platform is operated in the United States. If you access it from elsewhere, your information will be transferred to and processed in the U.S., where privacy laws may differ. Where GDPR or similar law applies, you may have additional rights, including objection, restriction, and lodging a complaint with a supervisory authority.

8. Cookies and Tracking

We use cookies and similar technologies strictly to operate the Platform — to keep you signed in, remember your preferences, and secure your session. We do not currently use advertising cookies or third-party tracking cookies.

You can control cookies through your browser settings; disabling some cookies may break functionality (for example, staying logged in).

We do not sell or share your personal information for cross-context behavioral advertising, so there is nothing for an opt-out preference signal such as Global Privacy Control to opt you out of. If we ever introduce advertising or analytics cookies, we will update this Policy, provide a cookie-preference control, and honor GPC signals as required by law.

9. Automated Decisions

We do not currently use automated decision-making, profiling, or risk scoring. If we introduce automated fraud detection, we will update this Policy, and such tools will not produce legal or similarly significant effects about you without human review where such review is required by law.

10. Children's Privacy

The Platform is not intended for anyone under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a person under 18, we will delete it. Contact support@rentalbots.co if you believe a minor has provided us information.

11. Third-Party Links

The Platform may link to third-party sites and services. We are not responsible for their privacy practices. Review their policies separately.

12. Changes to This Policy

We may update this Policy. If changes are material, we will notify you (for example, by email or an in-Platform notice), update the "Last updated" date, and, where required, ask you to re-accept. Continued use after the effective date constitutes acceptance.

13. Contact Us

Rental Bots, Inc. — a Delaware corporation operating from St. Louis, Missouri Attn: Privacy

support@rentalbots.co

To exercise privacy rights, email support@rentalbots.co with the subject line "Privacy Request." Most access and deletion requests can be completed instantly and without contacting us from your account settings (see Section 7.1).

If you require a physical address for formal correspondence, email us and we will provide our registered agent's address.